# Data export

> Download your account, requests, usage, and transactions.

Canonical: https://platform.uprelic.com/docs/data-export

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Everything we store for your account can be downloaded at any time, as one zip file with five files.

1. Open the **console** and click your name at the bottom of the sidebar.
2. Choose **Settings**, then **Privacy**.
3. Under **Data export**, click **Export data**. The zip downloads right away.

You can also ask for an export by email to **support@uprelic.com** from the address of your account. All times in the files are ISO 8601 in UTC; amounts are decimal strings with full precision, in the currency named next to them.

| File | Format | Contents |
|---|---|---|
| `account.json` | JSON | `format_version`, `exported_at`; `account`: id, email, created and closed dates, currency, balance; `api_keys`: id, name, key prefix and creation date of each key. Key secrets are never stored, so never exported. |
| `requests.json` | JSON | A list of the requests whose content is still stored (content is deleted after your plan's retention period, 7 days on Free, or earlier on request): id, time, source (`api` or `playground`), API key name, model, and the request and response exactly as stored. Image URLs are kept; images sent as `data:` URLs are stored without their data. |
| `usage.csv` | CSV | One row per request, also after its content is deleted: `request_id`, `created_at`, `source`, `api_key`, `model`, `questions`, `images`, `input_tokens`, `output_tokens`, `cost`, `currency`, `cost_usd`, `fx_rate`, `content_stored` (`yes` or `no`). |
| `transactions.csv` | CSV | One row per change to your balance other than requests: `transaction_id`, `created_at`, `kind` (`topup`, `grant` or `adjustment`), `amount`, `currency`, `stripe_checkout_session_id` (top-ups through Checkout), `stripe_invoice_id` (automatic top-ups), `note`. Invoices are in the Stripe customer portal, linked from Billing. |
| `notifications.json` | JSON | A list of the notifications we sent you in the last 12 months, such as low-balance emails: id, time, `kind` (e.g. `low_balance`), `channel` (`email`), recipient, the message as sent (`subject`, `body` as plain text, `html`), `status` (`sent`, `failed` or `pending`) and `sent_at`. |

CSV files use commas, double quotes where needed and UTF-8, with a header row. If the format changes, `format_version` in `account.json` changes with it.